How Do You File a 311 Complaint in NYC?

You can file a 311 complaint in New York City by calling 311, using the NYC 311 website at 311.nyc.gov, or downloading the NYC311 mobile app. When filing a housing complaint, select HPD as the agency. You'll need the building address and a description of the condition.

Once filed, the complaint is routed to HPD for inspection. You can track your complaint status online using the service request number provided. For a complete walkthrough of what happens next, read our guide: What Happens When You File a 311 Heat Complaint in NYC.

To see the full complaint history for any NYC building, search the address at 311tracker.com.