📊 311tracker
328 West 49 Street, Manhattan is a residential building in Chelsea, Manhattan, New York City. As of June 8, 2026, this building has 5 open HPD violations: 1 Class A, 1 Class B, and 3 Class C (immediately hazardous). In the last 12 months, 69 complaints have been filed against this building via NYC 311. The most common complaint type is HEAT/HOT WATER. The building's overall risk rating is CRITICAL RISK. Data source: NYC Open Data, updated daily. Last verified: June 8, 2026.

328 West 49 Street, Manhattan

📍 Chelsea, Manhattan 🔨 Built 1920 🏢 20 units 🏷️ Class C4
Residential
CRITICAL RISK

Safety Rating: Immediately hazardous — Immediately hazardous violations — serious concerns.

311 Complaint Summary

2
Last 30 Days
32
Last 90 Days
69
Last 365 Days
⚠️ Complaints are up 260% compared to the previous 6 months.
Complaint Types (Last 12 Months)
HEAT/HOT WATER
46(68%)
UNSANITARY CONDITION
6(9%)
PLUMBING
6(9%)
DOOR/WINDOW
4(6%)
WATER LEAK
2(3%)
APPLIANCE
2(3%)
SAFETY
1(1%)
GENERAL
1(1%)
📅 Monthly Activity Heatmap (Last 12 Months)
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HPD Housing Violations

1 Class A
1 Class B
3 Class C
Class A § 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT ALL WALLS AND CEILING IN THE ENTIRE APARTMENT LOCATED AT APT 5FE, 5th STORY, 1st APARTMENT FROM NORTH AT EAST
2025-02-25 ▼

Violation ID: #17720557

Current Status: Open

Date Issued: 2025-02-25T00:00:00.000

Description: § 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT ALL WALLS AND CEILING IN THE ENTIRE APARTMENT LOCATED AT APT 5FE, 5th STORY, 1st APARTMENT FROM NORTH AT EAST

Class B § 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR THE CEILING IN THE 1st ROOM FROM NORTH LOCATED AT APT 5FE, 5th STORY, 1st APARTMENT FROM NORTH AT EAST
2025-02-25 ▼

Violation ID: #17720554

Current Status: Open

Date Issued: 2025-02-25T00:00:00.000

Description: § 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR THE CEILING IN THE 1st ROOM FROM NORTH LOCATED AT APT 5FE, 5th STORY, 1st APARTMENT FROM NORTH AT EAST

Class C HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 1FE, 1st STORY, 1st APARTMENT FROM NORTH AT EAST
2025-10-09 ▼

Violation ID: #18287244

Current Status: Open

Date Issued: 2025-10-09T00:00:00.000

Description: HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 1FE, 1st STORY, 1st APARTMENT FROM NORTH AT EAST

Class C § 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE ENTIRE APARTMENT LOCATED AT APT 1FE, 1st STORY, 1st APARTMENT FROM NORTH AT EAST
2025-10-09 ▼

Violation ID: #18287245

Current Status: Open

Date Issued: 2025-10-09T00:00:00.000

Description: § 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE ENTIRE APARTMENT LOCATED AT APT 1FE, 1st STORY, 1st APARTMENT FROM NORTH AT EAST

Class C HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 2RW, 2nd STORY, 1st APARTMENT FROM SOUTH AT WEST
2025-07-15 ▼

Violation ID: #18087059

Current Status: Open

Date Issued: 2025-07-15T00:00:00.000

Description: HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 2RW, 2nd STORY, 1st APARTMENT FROM SOUTH AT WEST

⚠️ What does Class C mean?

Class C violations are classified as immediately hazardous by the HPD (e.g. lack of heat or hot water, active mold, severe rodent infestations, lead-based paint, or carbon monoxide detector issues). Landlords are legally required to resolve these immediately.

Violation History & Landlord Accountability

A Violation Severity
5 Open Violations
1 Class A
1 Class B
3 Class C

Few or no Class C violations on record.

Score: 90.4/100 · Based on current open violations. Higher Class C violations = lower score.

First violation on record: 2025-02-25 · Most recent: 2025-10-09

A Few/no Class C  ·  B Limited Class C  ·  C Multiple Class C  ·  D Significant  ·  F High hazard load

Neighborhood Comparison

How 328 West 49 Street, Manhattan compares to other tracked buildings in Chelsea in the last 12 months.

3
Average building in Chelsea
69
This building
1
NYC Average
📊 That's 23.0× the Chelsea average · top 28% most-complained in neighborhood

Nearby Buildings

Top complained-about buildings in the same neighborhood (Chelsea) in the last 12 months.

Address Complaints Violations Risk Score Actions
253 WEST 16 STREET, MANHATTAN 284 31 CRITICAL View →
605 WEST 42 STREET, MANHATTAN 210 33 CRITICAL View →
202 WEST 24 STREET, MANHATTAN 197 44 CRITICAL View →
452 WEST 23 STREET, MANHATTAN 178 20 CRITICAL View →
698 9 AVENUE, MANHATTAN 157 8 CRITICAL View →

Data Disclaimer: All compliance data on this page is synced directly from municipal reports published via NYC Open Data. Complaint counts and HPD housing violations are updated daily. Building characteristics (built year, unit count, and building class) are derived from the NYC Department of City Planning's PLUTO database.

Data last updated: June 8, 2026 · Source: NYC Open Data

⚠️ Serious Concerns Found

This building has 69 complaints and 3 Class C (immediately hazardous) violations on record in the last 12 months. Review the full violation list carefully before signing any lease.

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About This Data

Complaint data is sourced from the NYC 311 Service Requests dataset (NYC Open Data). Violation data is from the HPD Housing Maintenance Code Violations dataset. Building info is based on NYC PLUTO by NYC Department of City Planning.

All records are public-domain municipal data provided as-is. Updated daily. Last verified: June 8, 2026.